Blizzard apologizes for Overwatch 2 launch

    Blizzard apologizes for Overwatch 2 launch

    It certainly didn't go as well as Blizzard had hoped.

    After a hectic few days since the launch of Overseer 2, Blizzard has now issued an apology to players. With connection and access issues being among the top issues players have encountered so far, Blizzard has now acknowledged the community's dissatisfaction and promised to do better in the future.



    The new iteration of its popular hero shooter only went live on Tuesday, but already many gamers reported difficulty accessing the game. In the mix was a rather unpopular and confusing requirement for SMS Protect be activated on a linked mobile phone, which has left some players who use prepaid phone plans out in the cold. The launch began with two DDoS attacks and continued with a number of difficulties with server stability and account merging issues. It's fair to say things could have gotten off to a much smoother start, but the Blizzard team is now trying to do some damage control.

    In a new announcement on the Monitor 2 website, Blizzard Community Manager Jodie shared the developers' disappointment and frustration with the game's launch. "While millions of people have enjoyed the game," says Jodie, “the launch did not meet your expectations, nor ours.” This was followed by an acknowledgment of the issues players were having, and most importantly, an apology. “First of all, we want to apologize to our players. We were waiting for the launch of Overseer 2 to go smoothly. We hold ourselves to a higher standard and work hard to resolve any issues you encounter.



    The update also lists some of the major issues, the most notable of which is the confusing SMS Protect requirement. Fortunately, Blizzard has now confirmed that it will be removing the mandatory phone number requirement for most Overseer 2 players starting this coming Friday. However, the update also explains that the requirement will remain in place for certain account types. “We remain committed to addressing disruptive behavior in Overseer 2,” he explains, adding that “accounts that were not logged into Battle.net, as well as new accounts, will still need to meet SMS requirements. Protect “. This is clearly part of Blizzard's strategy to combat cheaters and trolls, but for the majority of long-time gamers, this news should come as a relief.

    In addition to addressing the phone numbers debacle, the update also addresses queuing issues, server crashes, and overall game stability. The short answer to this one is that Blizzard is working on it. They've solved some of the difficulties with server and game stability by adding more nodes to the player database, but in terms of queues, players will probably still encounter them for a little while. moment yet.

    For the full breakdown of how Blizzard is currently addressing the Overseer 2 issues, you can check out the official update for more details.



    Overwatch 2 est maintenant disponible sur Xbox Series X/S, Xbox One, PlayStation 5, PlayStation 4, Nintendo Switch et PC.

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